🎁 50% Off & Free Shipping! 🚚
🎁 50% Off & Free Shipping! 🚚

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FAQS

1. What types of phone cases do you sell?

We offer a wide range of phone cases for popular iPhone and Samsung models, as well as other major brands. Our selection includes clear, silicone, rugged, magnetic, leather-style, and unique designer cases to fit different styles and protection needs.

2. Your prices are so low. Is the product quality reliable?

Absolutely! We work directly with trusted manufacturers and manage our own supply chain, which allows us to offer top-quality phone cases at unbeatable prices. Every product goes through strict quality checks before shipping. We stand by our products with a satisfaction guarantee—if you’re not happy, we’ll make it right!

3. Do you offer free shipping?

Absolutely. All orders ship free, no matter your location or order size. There are no hidden fees or minimum purchase requirements for free standard shipping.

4.What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, Discover, Diners Club), PayPal, and other local payment options shown at checkout . All payments are securely encrypted to protect your information.

5.Why did I receive multiple packages and tracking numbers?

CaseHub Store operates multiple factories and warehouses worldwide. To expedite delivery, we ship each SKU from the nearest warehouse with available stock. If you purchase multiple items in one order, you may receive separate packages—and separate tracking numbers—from different locations. This is normal; please track each package individually.

After‑Sales & Support

Returns & Exchanges
  • You have 30 days from delivery to return or exchange unused, undamaged products in original packaging.

  • For defective or incorrect items, we provide prepaid return labels and cover all shipping fees.

  • For other reasons (e.g. change of mind), return shipping is customer’s responsibility; exchange shipping to you is free.

Customer Support
  • Email: support@casehubstore.com (response within 24 hours)

  • Live chat: click the chat icon at the bottom right of any page

  • We can assist with order status, returns, warranty issues, and product questions.

Feedback & Improvements

Your feedback helps us improve. If you have suggestions or encounter any issues, please let us know at support@casehubstore.com.

Thank you for choosing CaseHub Store—we’re here to ensure you love your case, today and every day.