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PRIVACY POLICY

Effective Date: August 20, 2023

1. Information We Collect

Information You Provide: We collect personal information that you directly provide when using our website or services. For instance, when creating an account or making a purchase, you might provide your name, email address, password, billing and shipping addresses, phone number, and payment details. We also collect information when you contact customer support, fill out forms, or subscribe to our newsletters and marketing emails.

Automatically Collected Information: When you visit CaseHubStore.com, we automatically gather certain information about your device and interactions with our website. This includes your IP address, browser type, device identifiers, pages visited, the date and time of visits, and referring websites or advertisements. We use cookies and similar tracking technologies (such as Google Analytics and Facebook Pixel) to collect and analyze this data. These technologies help us remember your preferences, keep you logged in, understand website usage, and deliver relevant ads.

Information from Third Parties: Occasionally, we may receive information about you from third-party sources. For example, our payment processors may provide us with payment confirmation details, and shipping carriers might update us with delivery information. Additionally, if you choose to log in using third-party platforms (like social media accounts) or interact with us via social media, we may receive information from these platforms, provided you’ve authorized such sharing.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Fulfilling and managing your orders: Processing payments, delivering products, and providing order confirmations and invoices.
  • Creating and maintaining your account: Allowing registration, login, and management of your account.
  • Communicating with you regarding orders, inquiries, or requests: Sending notifications, updates, or responding to customer service messages.
  • Sending marketing communications (with your consent): Such as promotional offers. You may unsubscribe from these emails anytime.
  • Conducting analyses and improving our website and services: Understanding user behavior, resolving issues, and enhancing functionality and user experience.
  • Delivering targeted advertising and measuring its effectiveness: Using cookies and pixel data to show personalized ads on platforms like Facebook and Google and to track their performance.
  • Preventing fraud and ensuring security: Detecting fraudulent transactions or misuse of our services, protecting customer and business rights and safety.
  • Complying with legal obligations: Maintaining records for tax purposes or responding to lawful requests by regulatory authorities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We share information with third-party companies that assist us in business operations and service provision, such as payment processors, logistics partners, email and marketing providers, and analytics providers like Google Analytics. These providers receive only information necessary for their specific tasks and are contractually required to protect your data.
  • Advertising Partners: We may share certain information with advertising partners to display targeted ads. For example, we use Facebook Pixel to inform Facebook about your interactions with our website to display personalized ads on platforms like Facebook and Instagram. Google’s advertising services may also utilize cookies and similar technologies.
  • Legal Obligations: We may disclose your information if legally required or in response to valid legal requests (e.g., subpoenas or court orders). We may also share information to investigate or prevent suspected illegal activities, enforce our terms of service, or protect rights and safety.
  • With Your Consent: Apart from the above, we will only share your personal data with third parties with your explicit consent.

4. Cookies and Tracking Technologies

What Are Cookies? Cookies are small text files stored on your device when you visit a website. They help websites function efficiently and provide valuable information to website owners. CaseHubStore.com and our partners use cookies and similar tracking technologies to enhance your browsing experience and gather data.

How We Use Cookies:

  • Necessary Cookies: Essential website functions, such as shopping cart management, keeping you logged in, and processing transactions.
  • Analytical Cookies: Understanding your interactions with our site to improve our services (e.g., via Google Analytics).
  • Advertising Cookies: Delivering relevant ads using data collected through cookies (e.g., Facebook Pixel).

Your Cookie Choices: You can manage or restrict cookie usage through your browser settings. Most browsers allow you to reject new cookies, delete existing ones, or receive notifications when new cookies are set. Disabling cookies may impact certain site functionalities. You may also use tools like Google’s browser opt-out add-on to block Google Analytics. For targeted ads, industry websites like Network Advertising Initiative or Digital Advertising Alliance provide opt-out options, or you can adjust ad settings on platforms like Google and Facebook.

Do Not Track (DNT): Some browsers offer a “DNT” feature signaling that you do not wish to be tracked. Currently, there is no uniform industry standard for responding to DNT signals; our website does not respond differently to browsers with DNT signals enabled.

5. Your Rights and Choices

Access and Correction: You can access your personal information via your account settings or contact us to request a copy of your data or correct inaccuracies.

Deletion: You may request deletion of your personal data. However, certain information might be retained for record-keeping, transaction completion, or legal compliance.

Marketing Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly. Transactional messages like order confirmations will still be sent.

Cookie and Advertising Choices: Manage cookie and tracking preferences through browser settings and other tools as described above.

California Privacy Rights: California residents have additional rights under the California Consumer Privacy Act (CCPA), including requesting disclosure or deletion of personal data. We do not sell personal information.

Canadian Privacy Rights: Canadian residents have rights under laws like PIPEDA, including accessing personal data and requesting corrections. Consent withdrawal for certain data processing (e.g., marketing emails) can be requested at any time.

6. Data Security

We prioritize your data security, implementing measures like SSL/TLS encryption for sensitive information. Despite our efforts, no transmission or storage method can guarantee 100% security. Please protect your account by using strong passwords and keeping login details confidential.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child under 13 has provided personal data, contact us immediately for investigation and removal.

8. Third-Party Links

Our website may contain links to third-party websites. This policy does not apply once redirected to third-party sites. Review their privacy policies to understand their practices.

9. Policy Updates

We may periodically update this policy to reflect changes. Significant updates will be announced by revising the date at the top of this policy or by prominent website notifications. Continued use after changes signifies acceptance of the updated policy.

10. Contact Us

For any questions or concerns about this policy or your personal data, contact us at:
Email: support@casehubstore.com

We are here to help and will respond promptly to your inquiries.