CONTACT US

To check the status of your order, please log in to your account, click on your order, and view the shipping status and tracking details. If you checked out as a guest, you can check the status of your order by clicking "View Your Order" in your order confirmation or shipping confirmation email.

To initiate a return, please log into your account and find the returns link. If you paid as a guest and would like to return an item, please create an account using the email address on your order.

We’ve put together a quick guide—your answer might be right here

For further questions, please email us: support@casehubstore.com.

We typically respond within 24 hours of receiving an email inquiry. Our customer service team is available Monday to Friday from 9:00 AM to 7:00 PM, and Saturday from 1:00 PM to 6:00 PM (Eastern Time, New York)